LifeCarers is about delivering the very highest standards of service. The key to our success is the careful way we select, train and support our team.
We recruit staff carefully
LifeCarers goes to great lengths to make sure that only the most suitable applicants are employed. We carry out thorough checks with the Disclosure and Barring Service (DBS) to ensure each candidate is fully eligible to work. In-depth interviews enable us to assess experience and aptitude. We particularly look for a positive attitude and caring nature.
Full training and ‘hands on’ experience
All carers undergo a comprehensive training programme and may have the opportunity to undertake an NVQ/diploma in Health and Social Care qualifications. This ensures they are qualified to carry out their work in a thoughtful, professional and safe manner. Items covered include:
• Moving & Handling • Medication • Communication Skills
• Health & Safety • First Aid • Food Hygiene
• Dementia, Multiple Sclerosis & Parkinson’s Disease
• Communication & Sensory Impairment • Behaviour
• Equality & Diversity • Person Centred Planning
We believe in further training and many of our staff go on to achieve higher NVQ levels.
Finally, new carers gain valuable ‘hands on’ experience by pairing-up with our experienced care mentors on their daily rounds for two weeks.
Backed by a dedicated management
Carers are supported by a management team with a wealth of experience. All Managers are trained to NVQ level 3 and so are fully qualified to assess and plan care solutions for clients. They are dedicated to ensuring all those we care for receive the best possible service.