Employment FAQs

1) Do I need to live within or fairly close to the areas LifeCarers covers?

Yes as you will need to make a round of visits within that area. If you live too far away this will prove difficult for you. Learn more about LifeCarers catchment area.

2) What type of care will I provide when I make home visits?

You will help people with personal, domestic and social care. Each person has different needs depending on their health and mobility. You will administer a tailor-made care plan which will include a mix of:

Personal Care:
 • Washing & dressing • Bathing • Helping to maintain mobility
• Helping with eating & drinking • Prompting the taking of medication
• Helping people to use the toilet • Catheters & stomach bags
• Emptying commodes • Dealing with continence aids • & other items
Domestic Care: 
• Tidying & cleaning • Preparing meals
• Helping to pay bills • Collecting shopping
• Changing bed linen • Laundry & ironing • & other items
Social Care: 
• Accompanying people for trips out & visits to friends • Special occasions
• Maintaining links with their family • Helping to complete forms
• Collecting pensions & prescriptions • Companionship & friendly chats

3) Must I have experience and qualifications?

No, we will provide you with full training through a special course held at your nearest branch office. We will teach you how to carry out your work in a professional and safe manner. You will also be given ‘hands-on’ experience by pairing-up with an established team member who will be your mentor. We are happy to support your career development with opportunities to undertake NVQ/diploma in Health and Social Care qualifications.

4) What hours will I be expected to work?

The job has flexible hours, which is great if you are fitting it in with family life. You will be given a weekly roster which details the number and length of visits you will make each week. As we provide care 7 days a week, we do ask that our carers are available to work some sh ifts every other weekend.

5) Do I need transport and a clean driving licence?

Yes, in order to make visits, you will need reliable access to a car and a clean driving licence.

6) Do you get paid for the time you’re travelling between clients homes?

Yes, you do. We work hard to ensure your client visits are carefully planned with enough time for you to travel between clients homes and this travelling time is added to your pay. We know having enough travelling time is important to our Carers and not being paid travelling time often means rushing between calls or even carers feeling forced to cut calls short. A word of caution: if you are offered a care role at a high hourly rate check whether you will receive pay when you travel between your client’s’ homes as, despite the attractive headline rate, your take home pay may be low for the number of hours you are out working.

7) Do you offer guaranteed hours?

Yes we do. Due to the nature of home care the number of client visits a carer has can vary. This is why many care companies prefer to offer zero hours contracts, so they can vary the hours you work without needing to pay you if your clients do not need care.  So, if a regular client went into hospital for a week, your working hours would be less and so would your pay. At LifeCarers we know it’s important for our employees to know what they will be earning. That is why we offer ALL our care staff 10, 16 or 24  contracts, depending on the hours they work.

8) Are there background checks I need to go through?
Yes, LifeCarers cares for vulnerable people so we are legally obliged to carry out pre-employment checks, including references and an Enhanced DBS disclosure. We pay your DBS application, there’s no cost to you.

9) What type of person is LifeCarers looking for?

We look for trustworthy, reliable, caring, polite and friendly individuals who are willing to go the extra mile for the individuals they care for. If you have had some experience of caring, professionally or perhaps for a relative, that is an advantage but not essential.

10) What makes LifeCarers a good employer?

We believe our care teams deserve the same quality of care and support they provide every day to our clients. That’s why our employees are invited to give feedback in regular surveys and the information gathered from these is used to direct our improvement to terms and conditions. This means any improvements the company makes are targeted towards what matters most to our employees.

If you are interested in becoming a member of the LifeCarers team, please complete the on-line job enquiry form and we’ll get back in touch with you shortly.